Consumer Protection – British SME

Pen-and-ink illustration of a small online business owner checking clear upfront prices on a laptop, with a small tucked-away Union Jack as the only coloured element

CMA hidden-fee fine: what small businesses should check in their online pricing

by Alistair Cowen-Page
23 June 2026

The CMA has fined StubHub UK and ordered refunds after mandatory fees were added late in checkout. SMEs should use the case as a pricing compliance check.